Frequently Asked Questions

Get answers to common questions about Online Consultation.

During the Online Consultation we review medical history, allergies, and goals, assess photos of your features, provide pre-care instructions, and recommend suitable procedures. This allows us to confirm safety, plan technique and color choices, and schedule an in-person appointment if needed.

Before the consultation, complete the health screening form, send clear photos of the treatment area, list medications and allergies, and note any concerns. Ensure good lighting and a quiet space for video calls. This lets our artist give precise, safe recommendations.

Yes. Through health questions, photo assessment, and medication review, we identify contraindications like pregnancy, certain skin conditions, or blood-thinning medications. While most can proceed, some clients require medical clearance or an in-person exam before booking the procedure.

Absolutely. We evaluate your skin tone, hair color, and facial features from photos or video and suggest pigments and techniques that complement your natural look. Recommendations include pigment depth, stroke style, and aftercare for optimal healing and realistic results.

Client privacy is a priority. We use secure booking platforms, encrypted video calls, and confidential health forms. Photos and medical details are stored securely and only accessed by authorized staff. We follow privacy best practices to protect your information.

Yes, a nominal fee applies to reserve your consultation and compensate the specialist's time. Fees vary; some are credited toward your procedure if booked. Refund policies depend on booking terms — we outline fees and refund rules during scheduling.